Frequently Asked Questions
Everything you need to know about Solbari's UPF50+ sun protective apparel and services.
What makes Solbari clothing different from regular apparel?
Solbari garments are specifically engineered with UPF50+ protection, which blocks at least 98% of UVA and UVB rays. Unlike regular cotton, our fabrics are laboratory tested and certified to maintain their protective qualities even when wet or after multiple washes.
How do I care for my sun-protective clothing?
To maintain the integrity of the UPF rating, we recommend a cold machine wash on a gentle cycle with mild detergent. Avoid using bleach or fabric softeners, and line dry in the shade to preserve the technical fibers.
What is your return policy for international orders?
We offer a 30-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags attached. Please note that return shipping costs for international orders are the responsibility of the customer unless the item is faulty.
How long will it take to receive my order?
Standard domestic shipping typically takes 3-7 business days, while express shipping takes 1-3 business days. International delivery times vary by location but generally range from 7-14 business days depending on customs processing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' options like Afterpay and Klarna to make your sun-safety investment more accessible.
How do I find the right size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our charts, as our sun-protective fits range from 'Slim Fit' to 'Relaxed' depending on the specific collection.